Loyalty Programs: The New Pillar For Next-Gen Customer Engagement

b2b, Customer Loyalty & Rewards, eCommerce, Marketing, Omnichannel, Retail /

Following the global shakeups caused by the Covid-19 pandemic, 2021 found the business world hyper-focused on innovation. According to a report by Celerity, “63% of leaders stated that Covid-19 made their organizations embrace digital transformation sooner than they had expected and were making greater investments in technology as a result.”  Loyalty programs are among the […]

Loyalty Programs: The New Pillar For Next-Gen Customer Engagement Read More »