Having a robust digital customer experience strategy is crucial to keeping up with consumer expectations.Read more
Retailers ask: Why is customer engagement so important?
If you’re wondering why customer engagement is so important, consider the fact that 73% of customers expect companies to understand their needs and expectations.Read more
Why your brand should partner with a customer loyalty program app
Loyalty programs are a great way to boost customer retention.Read more
A buy online pickup in store strategy won’t necessarily stop in-store purchases
According to Business Insider, over 68% of U.S. customers have made multiple “buy online pickup in store” purchases in the past year.Read more
Utilize these 3 creative ways to increase retail sales both in-store and online
Finding creative ways to increase retail sales can be challenging for brands looking to blur the line between in-store and online purchases.Read more
Why these 3 experiential retail trends are so effective
Experiential retail trends might be the key to breathing some life back into brick-and-mortar stores.Read more
Retailers ask: What is experiential retail?
Experiential retail is oft-misunderstood. Read more
5 benefits of multichannel marketing in retail
Today’s shopper isn’t confined to one channel when it comes time to make a purchase.Read more
4 ways to improve the in-store customer experience to boost shopper retention
While acquiring new business is important, holding onto existing customers should take precedence.Read more
Learn how personalized marketing can boost customer loyalty and improve sales
While many consumers prefer privacy, they also want to do business with companies that understand them.Read more