Dive Brief: Consumers are eager to spend and save money through deals, according to ICSC. In its Annual Holiday Shopping Intentions survey, the firm predicts that holiday sales between November and December will increase by
When it comes to the customer experience and the desire of brands to strengthen their ties to consumers, the past year turned all the rules upside down. During the pandemic, even the best-prepared companies were
Dive Brief: While the pandemic is widely seen as boosting e-commerce sales, it may be more accurate to say that consumers have become more “digitally savvy,” according to a new report from Forrester. Forrester found
Rising shipping costs impacting consumers’ holiday shopping decisions Holiday shopping is in full swing, and many Americans (40 percent) have already started checking gifts off their lists. But according to recent data by Shopkick, a
Brands and retailers have consistently relied upon loyalty rewards programs to offer consumers incentives in exchange for repeat business.
Shopkick survey finds that 47 percent of concerned shoppers are worried about shopping in-store Just as normalcy appeared to be on the horizon, surges of COVID-19 cases brought by the Delta variant are once again
Throughout the pandemic, Shopkick has kept a pulse on rapidly changing consumer behaviors, expectations, and concerns through continuous data analysis and first-party user surveys. Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, joins