The Majority of Consumers Plan to Shop Early This Year: Report
Dive Brief: Consumers are eager to spend and save money through deals, according to ICSC. In its Annual Holiday Shopping Intentions survey, the firm predicts that holiday sales between November and December will increase by
3 ways COVID-19 has changed the customer experience forever
When it comes to the customer experience and the desire of brands to strengthen their ties to consumers, the past year turned all the rules upside down. During the pandemic, even the best-prepared companies were
Over 70% of Retail Sales Will Come From Stores in the Next Few Years: Forrester
Dive Brief: While the pandemic is widely seen as boosting e-commerce sales, it may be more accurate to say that consumers have become more “digitally savvy,” according to a new report from Forrester. Forrester found
Supply Chain Disruptions: Holiday Shoppers Already Experiencing Product Shortages and Delays
Rising shipping costs impacting consumers’ holiday shopping decisions Holiday shopping is in full swing, and many Americans (40 percent) have already started checking gifts off their lists. But according to recent data by Shopkick, a
Drive Incremental Sales in 2021 and Beyond
Driving incremental sales is a crucial goal for modern businesses. For brands and retailers, a major indicator of success can be found in an increased number of leads, customers, or sales, that wouldn’t have occurred
Loyalty fatigue: How brands and retailers can combat it
Brands and retailers have consistently relied upon loyalty rewards programs to offer consumers incentives in exchange for repeat business.
2021 Holiday Expectations Study
As the winter holidays inch closer, Americans are already starting to think about how they will approach the biggest shopping season of the year, especially after many of last year’s celebrations were put on hold. To
CPG Industry Challenges 2021
The global pandemic has had a double-sided impact on the consumer packaged goods (CPG) industry. On the one hand, stay-at-home lockdown orders spurred incredible demand for several categories of consumer goods. According to a recent
Surging Delta Variant Continues to Impact the Way Consumers Shop
Shopkick survey finds that 47 percent of concerned shoppers are worried about shopping in-store Just as normalcy appeared to be on the horizon, surges of COVID-19 cases brought by the Delta variant are once again
Retail Remix Podcast: The Story Behind Shopkick’s Consumer Research
Throughout the pandemic, Shopkick has kept a pulse on rapidly changing consumer behaviors, expectations, and concerns through continuous data analysis and first-party user surveys. Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, joins
Ho, Ho, Holiday Already?
Shopkick survey finds nearly a quarter of consumers plan to do their holiday shopping earlier this year Believe it or not, there are only 142 days until Christmas. As the holiday season inches closer, Americans