b2b

Celebration of Pride

On Thursday, June 9th Shopkick attended the Brand Innovators Pride & Inclusivity Summit hosted by LVMH luxury brands and The Bar, an LVMH Employee Resource Group (ERG) with members who self-identify as part of the queer community along with allies. The ERG meets regularly to promote awareness, empowerment, and career advancement. As part of their […]

Celebration of Pride Read More »

Inflation is Impacting 72 percent of Americans’ Summer Plans

Even amidst inflation concerns, Shopkick survey finds that 61 percent of consumers still plan to travel this summer Although consumers are faced with near-record inflation and looming recession concerns, they are still making plans for some fun this summer. Astronomical gas prices are not stopping consumers from hitting the road either as 83 percent of

Inflation is Impacting 72 percent of Americans’ Summer Plans Read More »

2022 Summer Fancy Foods Show: What We Expect

On Sunday, June 12th, the Specialty Food Association’s Fancy Food Show kicks off, and Shopkick is excited to join the industry’s top emerging and leading brands from the first session to the last on Tuesday, June 14th.   Dedicated exclusively to specialty foods and beverages, the Fancy Foods Show is the industry’s largest show in

2022 Summer Fancy Foods Show: What We Expect Read More »

The Blurring Sweets & Snacks Category: Creating Experiences with Indulgence and Function

It isn’t news that the world shifted dramatically because of the pandemic. Most of the conversations have been around tangible scenarios – i.e., where we live, where we work, and where we shop. These changes have brought tectonic shifts that grab the headlines in real estate market shifts, The Great Resignation, and the management battles

The Blurring Sweets & Snacks Category: Creating Experiences with Indulgence and Function Read More »

3 things brands need to know about Gen Z’s CX expectations

Don’t look now, but Gen Zers are graduating college. They’re starting salaried jobs. And they’ve got money to spend.  But there’s mounting evidence that companies across industries aren’t ready for these digital natives (those born late 90s and after).  According to the latest Broadridge CX and Communications Insights survey, which polled 3,025 consumers in North

3 things brands need to know about Gen Z’s CX expectations Read More »

Expectations for Sweets & Snacks Expo

Next week, Trax and Shopkick are attending the Sweets and Snacks Expo in Chicago – one of the tastiest sounding events of the year orchestrated by the National Confectioners Association. We are eagerly looking forward to the learning and networking opportunities that were so greatly missed during the COVID era.   In addition to the free

Expectations for Sweets & Snacks Expo Read More »

Retailers Turn to Hybrid Cloud and AI to Meet Shifting Consumer Behaviors

As the pandemic has transformed the nature of work with more employees working from home than ever before it has also changed how consumers shop according to new study from IBM and the National Retail Federation.  The new global study of over 19,000 titled “Consumers want it all” revealed that hybrid shopping which mixes physical

Retailers Turn to Hybrid Cloud and AI to Meet Shifting Consumer Behaviors Read More »

Retailers Turn to Hybrid Cloud and AI to Meet Shifting Consumer Behaviors

As the pandemic has transformed the nature of work with more employees working from home than ever before it has also changed how consumers shop according to new study from IBM and the National Retail Federation.  The new global study of over 19,000 titled “Consumers want it all” revealed that hybrid shopping which mixes physical

Retailers Turn to Hybrid Cloud and AI to Meet Shifting Consumer Behaviors Read More »

Predictions 2022: Entering a New Era of Hybridization for Retail

The retail sector is in “a momentous period of change” with the pandemic sparking mass market disruption for both big heritage brands and small, local businesses. The evolution of the traditional retail experience has presented marketers with a ripe opportunity to re-examine their strategies and rework their offerings, to create a more connected experience in-store

Predictions 2022: Entering a New Era of Hybridization for Retail Read More »

Loyalty Programs: The New Pillar For Next-Gen Customer Engagement

Following the global shakeups caused by the Covid-19 pandemic, 2021 found the business world hyper-focused on innovation. According to a report by Celerity, “63% of leaders stated that Covid-19 made their organizations embrace digital transformation sooner than they had expected and were making greater investments in technology as a result.”  Loyalty programs are among the

Loyalty Programs: The New Pillar For Next-Gen Customer Engagement Read More »

Dima Volovik

EVP of Product and Engineering

Dima Volovik is the EVP of Product and Engineering at Trax Retail — Shopkick.

Dima Volovik is the accomplished product and engineering leader who led teams to deliver innovative and commercially successful e-commerce products, marketplaces, and enterprise solutions for Amazon, Comcast, Fandango, and Universal Music. Before joining Trax, Dima was the Director at Amazon, where he led product development and Engineering for Amazon Appstore and Amazon Prime Video, CTO at Fandango, and Paciolan, head of technology at Golf Channel/Golf Now, and Global VP of Direct to Consumer Technology at Universal Music Group. Dima’s expertise includes developing consumer products, marketplaces, and enterprise solutions.

Dima grew up in Baku, Azerbaijan, where he received his MS in Electrical Engineering from Azerbaijan Oil Academy, and he currently resides in Los Angeles, California, with his family.