Omnichannel

79 Percent of Consumers Expect Inflation to Impact their Back-To-School Shopping

b2b, CPG, Customer Loyalty & Rewards, Marketing, Omnichannel, Research, Retail /

Shopkick survey finds that 77 percent of consumers plan to take advantage of the sales tax-free weekend(s) in their state to save money on back-to-school shopping With US inflation being the highest it has been in four decades, consumers are looking for ways to cut costs — especially when it comes to back-to-school shopping. As […]

79 Percent of Consumers Expect Inflation to Impact their Back-To-School Shopping Read More »

Sticky CX: How to Design Experiences that Keep Customers Coming Back

b2b, Brand Affinity, Brand Awareness, CPG, Customer Loyalty & Rewards, eCommerce, Marketing, Omnichannel, Recommerce, Retail, Supply Chain /

Creating ‘sticky’ customer experience (CX) is about more than just brand loyalty – it’s about staying relevant and interesting to customers wherever they are in a buying cycle. In fact, argues Nick Pearse of agency Vertical Leap, the secret to sticky CX is engaging customers when buying intent is lowest: right after purchase. Customer experience

Sticky CX: How to Design Experiences that Keep Customers Coming Back Read More »

Marrying Consumer Expectations With Values

b2b, Brand Affinity, Brand Awareness, CPG, eCommerce, Health, Marketing, Omnichannel, Recommerce, Retail, Supply Chain /

How to align brand values to today’s consumer expectations was at the center of topics covered at the recent 2022 CEO Summit hosted in New York City by the Jay H. Baker Retailing Center at the Wharton School of the University of Pennsylvania and the Retail Leaders Circle. The conference’s theme, “Values + Purpose: Leading

Marrying Consumer Expectations With Values Read More »

Takeaways from the Summer Fancy Food Show: Insights, Trends, and Full Stomachs

b2b, Brand Affinity, Brand Awareness, Customer Loyalty & Rewards, Marketing, Omnichannel, Retail /

       The world has yet to stop shifting dramatically. From the pandemic to inflation, retailers and brands alike have had to quickly adjust expectations and strategies, with the risk of being left behind. This was on full display at the Fancy Foods Show put on by the Specialty Foods Association (SFA). From Sunday,

Takeaways from the Summer Fancy Food Show: Insights, Trends, and Full Stomachs Read More »

Half of Americans Hide their Sugary Sweets in Secret Stash

b2b, CPG, Customer Loyalty & Rewards, Marketing, Omnichannel, Retail /

Shopkick’s National Candy Month data reveals chocolate is king; Reese’s and M&Ms reign supreme With National Candy Month coming to a close, it is a perfect time to reflect on the who, what and why of the great candy buys. Shopkick, a leading shopping rewards app, asked America all about their favorite confectionery and found

Half of Americans Hide their Sugary Sweets in Secret Stash Read More »

Inflation is Impacting 72 percent of Americans’ Summer Plans

b2b, CPG, Customer Loyalty & Rewards, Marketing, Omnichannel, Retail /

Even amidst inflation concerns, Shopkick survey finds that 61 percent of consumers still plan to travel this summer Although consumers are faced with near-record inflation and looming recession concerns, they are still making plans for some fun this summer. Astronomical gas prices are not stopping consumers from hitting the road either as 83 percent of

Inflation is Impacting 72 percent of Americans’ Summer Plans Read More »

2022 Summer Fancy Foods Show: What We Expect

b2b, Brand Affinity, Brand Awareness, CPG, Customer Loyalty & Rewards, eCommerce, Marketing, Omnichannel, Research, Retail /

On Sunday, June 12th, the Specialty Food Association’s Fancy Food Show kicks off, and Shopkick is excited to join the industry’s top emerging and leading brands from the first session to the last on Tuesday, June 14th.   Dedicated exclusively to specialty foods and beverages, the Fancy Foods Show is the industry’s largest show in

2022 Summer Fancy Foods Show: What We Expect Read More »

The Blurring Sweets & Snacks Category: Creating Experiences with Indulgence and Function

b2b, Brand Affinity, Brand Awareness, Customer Loyalty & Rewards, eCommerce, Marketing, Omnichannel, Retail /

It isn’t news that the world shifted dramatically because of the pandemic. Most of the conversations have been around tangible scenarios – i.e., where we live, where we work, and where we shop. These changes have brought tectonic shifts that grab the headlines in real estate market shifts, The Great Resignation, and the management battles

The Blurring Sweets & Snacks Category: Creating Experiences with Indulgence and Function Read More »

3 things brands need to know about Gen Z’s CX expectations

b2b, Brand Affinity, Brand Awareness, Customer Loyalty & Rewards, eCommerce, Marketing, Omnichannel, Retail /

Don’t look now, but Gen Zers are graduating college. They’re starting salaried jobs. And they’ve got money to spend.  But there’s mounting evidence that companies across industries aren’t ready for these digital natives (those born late 90s and after).  According to the latest Broadridge CX and Communications Insights survey, which polled 3,025 consumers in North

3 things brands need to know about Gen Z’s CX expectations Read More »

Expectations for Sweets & Snacks Expo

b2b, Customer Loyalty & Rewards, Events, Marketing, Omnichannel, Retail /

Next week, Trax and Shopkick are attending the Sweets and Snacks Expo in Chicago – one of the tastiest sounding events of the year orchestrated by the National Confectioners Association. We are eagerly looking forward to the learning and networking opportunities that were so greatly missed during the COVID era.   In addition to the free

Expectations for Sweets & Snacks Expo Read More »

® 2022 Shopkick, Inc.
Apple, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Terms

Accesibility

Privacy

Copyright

Download now!

Ready to learn more?

REQUEST A MEETING

We'd love to hear from you!

Learn how Shopkick can deliver results for your business. Fill out this form and someone from our team will be in touch within one business day.

Name(Required)
Email(Required)

Dima Volovik

EVP of Product and Engineering

Dima Volovik is the EVP of Product and Engineering at Trax Retail — Shopkick.

Dima Volovik is the accomplished product and engineering leader who led teams to deliver innovative and commercially successful e-commerce products, marketplaces, and enterprise solutions for Amazon, Comcast, Fandango, and Universal Music. Before joining Trax, Dima was the Director at Amazon, where he led product development and Engineering for Amazon Appstore and Amazon Prime Video, CTO at Fandango, and Paciolan, head of technology at Golf Channel/Golf Now, and Global VP of Direct to Consumer Technology at Universal Music Group. Dima’s expertise includes developing consumer products, marketplaces, and enterprise solutions.

Dima grew up in Baku, Azerbaijan, where he received his MS in Electrical Engineering from Azerbaijan Oil Academy, and he currently resides in Los Angeles, California, with his family.